Stop Monday-Friday from 9 a.m. to 6 p.m. Your reservation service now open 24 hours a day

63% of consumers want to engage with a brand immediately before they buy. Be available 24 hours a day to travelers around the world with HDB sales reps taking over from your team

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A commercial resource adjusted to your seasonality

Let our salespeople generate direct bookings for you 24/7 whenever your team is unavailable. Define a ringing time, a time slot or a period (night, public holidays, low season, etc.) and our experts will take over. Don't lose a reservation anymore!

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Features

Telephone follow-up of abandoned baskets

Automated online notification of abandoned carts and personalized telephone re-engagement by HDB teams

Management and monitoring
of performance in real time

Advanced analytical tools to target sales opportunities.

Automated overflow transfer

Our sales representatives are available on demand to take over from your team and instantly assist travelers. Transferring calls by ringing time, slots or weekdays.

Cross-selling management from one hotel to another

Build customer loyalty and improve your customer relationship while generating additional profits

Call recording

Keep full call traceability and access conversations at any time!

Premium service for demanding business customers

67% of business customers book by phone. Make a difference by building the loyalty of corporate customers.

30% additional sales

Boost your bookings with qualified HDB salespeople who turn 1 out of 3 calls into reservations.

Stay relevant

Offer unique support to meet the specific needs of each traveler. Our salespeople optimize your performance by combining sales speech and marketing levers.