The customer's experience starts with a smile and ends with loyalty

Live chat allows more effective, positive and reassuring  human interactions

big mobile livechat

Service

  • Entirely customizable
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  • Booking agents at the service of your visitors
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  • Available 24h/24 7d/7
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  • Multilingual
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  • Coolecting your visitors' email addresses
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  • Promotional emailing for re engagement
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  • Chat satisfaction survey

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big livechat

Benefits

  • Instant and unique customer experience
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  • Boost visitors to make reservation
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  • Break rate parity with discretion
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  • Start a discussion with your visitors
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  • Experienced reservation team
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  • 100% at performance
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  • Easy Installation

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12%

Conversion rate

+30%

Generated sales

90%

Customer Satisfaction

-20%

Abandoning visitors

Phone is the source with the highest conversion rate and an average net price at + 40%

Service

  • Available 24h/24 7d/7
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  • Overflow management
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  • Multilingual
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  • Transfer to the Central office in one key
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  • Mystery calls included
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  • Predictive sell speech
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  • Cross selling for hotel groups

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big centrale

Benefits

  • On going quality service for your international clientele 
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  • Calls answered on behalf of the hotel
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  • Management of public and negotiated rates
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  • Experienced booking team
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  • Pay-as-you-go
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  • No comitment contract
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  • Easy to install

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+30%

Conversion rate

+40%

Margin Vs OTA

100%

White label

‹10%

In cost of sales