To boost your
performance

CHAT (GUEST INBOX)
Only 2% of visitors buy after visiting an e-commerce site.

18% of visitors assisted by chat finalise their order.

Accompany your prospects with sales staff available 24/7.

With a dedicated or shared team, be there for your travellers in the pre-sales phase, during their stay and after their stay.

Qualified agents, supervisors, trainers & quality coach included.

Full real-time reporting and 15% of incremental sales.
GET LOST CART
Revival of abandoned baskets

Our teams catch up with your prospects who have abandoned their online shopping cart at the very last stage by telephone.

Our turnkey solution integrates with your e-commerce platform to generate 30% conversion rates.

Full real-time reporting. Also available as a standalone product.
GUEST VOICE
Call overflow

Maximise the availability of your sales department with qualified external staff.

Outside of business hours or when your lines are busy, turn one in three lost calls into sales.

Qualified agents, supervisors, trainers & quality coach included.

Full real-time reporting with call recording
CALL FROM
PRE-STAY
A 5* pre-stay customer relationship to match your customers.

Gather your travellers' preferences to create a truly memorable stay.

Use this exchange opportunity to generate 20% of additional product upselling.

This premium concierge service builds lasting loyalty among your business and leisure customers.

Qualified agents, supervisors, trainers & quality coach included.
LEAD GENERATION
HDB Solutions is the pioneer in commercial engineering for the tourism industry.

We test the latest techniques and tools on a daily basis to accelerate business growth.

Database enrichment, automated prospecting coupled with external sales representatives, HDB delivers qualified turnkey opportunities and all your senior sales representatives have to do is convert.

Our partners also ask us for support in the context of special actions such as product launches, customer up-selling, and increasing their hotel & activity offer.
PRODUCT LAUNCH
HDB Solutions offers a suite of solutions to bring your new product/service to market.

Whether it's a one-off assignment or a year-round project, HDB Solutions can help you from the definition of your persona to the execution of your acquisition strategy.

Mobilise human and technical efforts 3x faster than in-house with qualified sales staff equipped with the latest innovative prospecting tools.

HDB Solutions offers one of the best quality/price ratios on the market to stimulate its client portfolio and to win new partners.
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To control your costs
To be more agile
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Photo - To boost your performance HOTELS AND PREFERENCE

They Trusted
Us

Discover Our Collaborations

Hotel groups, OTAs, tour operators, TMCs, outdoor hospitality… HDB Solutions consultants are experts in their tourism domains. Our expertise allows us to understand the specifics of your sector and precisely identify your needs.
Call overflow management, abandoned cart recovery, product listing creation, SEO content, lead sourcing… Together, we accelerate your commercial performance.

See All Our Collaborations
Let's Meet
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Want to Go
Further ?

Your Tools, Your Processes to Accelerate Without Constraints

From service design to strategy execution, we develop efficient workflows between your internal and external teams.

Gain flexibility and efficiency, control your costs, and boost your sales with a unique solution tailored to your specific business needs.

Benefit from an external dedicated team trained to understand your brand’s challenges.

Your Custom Service