RATTRAPEZ
BOOKINGS
Abandoned shopping baskets: untapped potential
A tailor-made sales approach
Each reminder is personalised by our travel experts to maximise the chances of conversion
✓ Resume immediately where the customer left off
✓ A sales pitch with high added value.
✓ A humane and caring relaunch
Want to Go
Further ?
HDB -Solutions caters to all tourism industry players
From service design to strategy execution, we develop efficient workflows between your internal and external teams.
Gain flexibility and efficiency, control your costs, and boost your sales with a tailor-made solution designed for your business needs.
Benefit from an external dedicated team trained to understand your brand’s challenges.
Our team reflects
your ambitions
Our reservation agents become a true extension of your team, delivering a guest experience that mirrors your brand.
✓ Content validated by your team
✓ Real-time updates via your client portal
✓ Messaging and tone fully aligned with your brand identity
OPERATIONAL EXCELLENCE
✓ Ongoing training tailored to your offers
✓ Weekly quality reviews with dedicated coaches
✓ Fast deployment and integration in just 30 days
Transparency and
performance tracking
With Get Lost Cart, monitor in real time the impact of follow-ups on your bookings and revenue.
All users have full access to commercial performance and follow-up effectiveness.
Key insights to drive your strategy:
✓ Number of carts followed up – Track the volume of recovered opportunities
✓ Conversion rate – Measure the true effectiveness of your follow-ups
✓ Average recovered basket – Compare follow-up revenue with your standard channels
✓ Follow-up traceability – View every interaction for precise performance management
Real-time tracking to optimise your performance and maximise your ROI
They trust
Us
DISCOVER OUR COLLABORATIONS
Hotel groups, OTAs, tour operators, TMCs, outdoor hospitality… HDB Solutions consultants are all experts in their respective fields within the travel industry.
Our know-how allows us to understand the specificities of your sector and to grasp your expectations with precision.
Call overflow management, abandoned cart recovery, product listing creation, SEO content, lead sourcing… Together, we accelerate your commercial performance.
