RATTRAPEZ
BOOKINGS
Abandoned shopping baskets: untapped potential
A commercial approach
made-to-measure
Each reminder is personalised by our travel experts to maximise the chances of conversion
✓ Resume immediately where the customer left off
✓ A sales pitch with high added value.
✓ A humane and caring relaunch
Want to Go
Further ?
HDB -Solutions caters to all tourism industry players
From service design to strategy execution, we develop efficient workflows between your internal and external teams.
Gain flexibility and efficiency, control your costs, and boost your sales with a tailor-made solution designed for your business needs.
Benefit from an external dedicated team trained to understand your brand’s challenges.
Our teams embody
your ambitions
Our reservation agents become an extension of your team, guaranteeing a customer experience that reflects the image of your establishment.
✓ Customised content validated by your teams ✓ Real-time access and updates via your customer area ✓ Tone and speech 100 % aligned with your brand
OPERATIONAL MANAGEMENT ✓ Ongoing training for our agents in your offers ✓ Weekly quality monitoring with dedicated coaches ✓ Rapid deployment and integration in 30 days
Transparency
and follow-up
With Get Lost Cart, you can monitor the impact of reminders on your bookings and revenue in real time.
All users have full access to sales performance and reminder effectiveness.
Key data to steer your strategy:
✓ Number of baskets relaunched - Track the volume of opportunities recovered.
✓ Conversion rate - Measure the real effectiveness of your relaunches
✓ Average basket recovered - Compare relaunched sales to your traditional channels
✓ Traceability of reminders - Visualise each interaction for fine-tuned management
Real-time monitoring to optimise your performance and maximise your ROI
They make us
trust
DISCOVER OUR COLLABORATIONS
Hotel groups, OTAs, Tour Operators, TMCs, open-air hotels, etc. HDB Solutions consultants are all experts in their field in the world of tourism. Our know-how allows us to better understand the specificities of your sector and to precisely identify your expectations.
Call overflow management, abandoned cart recovery, product listing creation, SEO content, lead sourcing… Together, we accelerate your commercial performance.
