Lead Generation

In tourism, inspiration precedes booking. Between dream, comparison and budget arbitration, the decision cycle can be long and complex.
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HDB captures, qualifies and transforms your prospects into concrete opportunities, ready to be converted by your teams.

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Transform Travel Interest into Qualified Business Opportunities

HDB Solutions is the team behind the scenes of travel professionals. Alongside brands that create unforgettable experiences, we ensure every interaction, every message, every request.
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Together, let's transform waiting into welcome, service into memory, relationships into loyalty.

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HDB Guarantees

All the benefits of a privileged partner.

Qualified and Intentional Leads

Immediate reactivity

100% sectoral approach

ROI-oriented management

Key steps

The Key Steps

Strategic framework

Analysis of your target, your products (tours, stays, cruises, flights) and your margin challenges.

Activating channels

Deployment of capture devices: human chat, optimized forms, digital campaigns, social messaging.

Qualification of prospects

Detailed qualification of needs: budget, destination, dates, type of trip, level of intention.

Optimized transmission to sales teams

Feedback of enriched leads in your CRM with history and scoring.

Continuous Management and Optimization

Performance analysis, script adjustments, and continuous improvement of the transformation rate.

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Proactive

Engaging a Real Conversation, Not a Simple Form

Successful lead generation is based on people.

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Our advisors create a personalized exchange, reassure, question and identify buying signals to qualify with finesse.

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Availability

Be Present When The Decision Is Made

Travel plans mature in the evenings, on weekends, during moments of inspiration.
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We ensure a wide availability to capture opportunities at the moment when the intention is maximum.

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Technology

Combining human intelligence and high-performance technology

AI-assisted human chat, scoring, intelligent routing, and CRM integration.
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Technology enhances efficiency without ever replacing the relational dimension.

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Discover how it works

Process

Structuring each interaction to serve performance

Scripts adapted to your offers, precise qualification scenarios, detailed reporting and KPI monitoring.
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Each exchange feeds your pipeline and directly contributes to your growth.

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Workflow

We work with your tools.

Guest Inbox integrates seamlessly with marketing tools dedicated to the tourism sector to guarantee a smooth and efficient experience.

Our sales team, experienced with these solutions, uses them daily to support your clients with expertise and responsiveness.