Blog

All the latest news from HDB Solutions

L’actu du tourisme qu’il ne fallait pas manquer cette semaine ! (06.11.2026)

5.11.2026

B2B referral program: boosting TMC acquisition

Discover how to structure a high-performing B2B referral program for TMCs: incentives, CRM tracking, and measurable ROI on your referred clients.

5.11.2026

Marketing

In-stay upselling: monetizing the guest experience without being intrusive

Discover how hotel upselling can turn a guest's stay into a revenue opportunity without compromising the customer experience: timing, levers, and impact measurement.

All the latest news from HDB Solutions

L’actu du tourisme qu’il ne fallait pas manquer cette semaine ! (06.11.2026)

B2B referral program: boosting TMC acquisition

In-stay upselling: monetizing the guest experience without being intrusive

Hotel distribution: orchestrating 6 channels without dilution

TMCs: Building a LinkedIn strategy that generates qualified leads

BPO client onboarding: automate without losing the human touch

The tourism news you shouldn't have missed this week! (10/30/2026)

Hotel off-season: boosting occupancy without slashing rates

Retail social media moderation: in-house, BPO, or AI?

The tourism news you shouldn't have missed this week! (10.23.2026)

Proactive support: transforming customer service into an acquisition lever

SMB expense reports: which tool to choose in 2026?

Low-Cost Hotel Loyalty: Creating Repeat Business on a Budget

Negotiating hotel contracts: the hidden lever for travel ROI

Offshore vs. nearshore BPO: making the call with real data

L’actu du tourisme qu’il ne fallait pas manquer cette semaine ! (16.10.2026)

L’actu du tourisme qu’il ne fallait pas manquer cette semaine ! (06.11.2026)

The tourism news you shouldn't have missed this week! (10/30/2026)

The tourism news you shouldn't have missed this week! (10.23.2026)

L’actu du tourisme qu’il ne fallait pas manquer cette semaine ! (16.10.2026)

The tourism news you couldn't miss this week! (10.09.2026)

The tourism news you shouldn't have missed this week! (10.02.2026)

The tourism news you shouldn't have missed this week! (09.25.2026)

The travel news you shouldn't have missed this week! (09.18.2026)

The travel news you shouldn't have missed this week! (09.11.2026)

The travel news you shouldn't have missed this week! (09.04.2026)

The tourism news you shouldn't have missed this week! (07.17.2026)

The tourism news you shouldn't have missed this week! (07.10.2026)

Retail social media moderation: in-house, BPO, or AI?

Multi-site First Call Resolution: managing without losing touch with the field

Hotel automation: where do you draw the human-machine line?

Training high-performing TMC agents: methodology and measurable ROI

Reducing AHT without sacrificing customer satisfaction: a how-to guide

Training high-performing B2B SaaS support agents in 5 weeks

Multilingual chatbot: boosting 24/7 tourism customer service

Multi-site NPS: managing satisfaction without losing touch with the field

Industrial customer service: unifying channels without losing expertise

Training high-performing e-tourism agents in 3 weeks

Managing complaints across all channels without friction

Hotel booking chatbot: when to automate without degrading the customer experience

B2B referral program: boosting TMC acquisition

In-stay upselling: monetizing the guest experience without being intrusive

Hotel distribution: orchestrating 6 channels without dilution

TMCs: Building a LinkedIn strategy that generates qualified leads

Hotel off-season: boosting occupancy without slashing rates

Proactive support: transforming customer service into an acquisition lever

Low-Cost Hotel Loyalty: Creating Repeat Business on a Budget

Hotel local SEO: optimizing 10 establishments without dilution

LinkedIn BPO: building a decision-maker audience without an ad budget

B2B loyalty: transforming support into a retention lever

Hotel website conversion: 8 levers to boost direct bookings

Direct vs. OTA: what distribution strategy for 2026?

BPO client onboarding: automate without losing the human touch

SMB expense reports: which tool to choose in 2026?

Negotiating hotel contracts: the hidden lever for travel ROI

Offshore vs. nearshore BPO: making the call with real data

Corporate mid-market self-booking tools: 2026 decision-maker comparison

Hotel PMS: which system should an independent hotel choose?

Managing 4 retail BPOs without losing operational consistency

Negotiating corporate hotel rates: the Travel Manager's guide

Corporate self-booking: 2026 comparison of platforms for SMEs

Outsourcing accounting: calculating the real ROI for mid-sized companies

Retail competitive intelligence: calculating the ROI of outsourcing

SME travel booking tools: the 2026 comparison

The Voices of Travel - Karine Morot-Gaudry, Deputy CEO of Logis Hôtels Group

The Voices of Travel - Solenne Ojea Devys - CEO OKKO HOTELS

The Voices of Travel - Nina Mendelson - Co-founder Palomano

The Voices of Travel - Olivier Cohn - CEO Best Western France

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